{"id":4292,"date":"2018-08-16T08:34:24","date_gmt":"2018-08-16T08:34:24","guid":{"rendered":"http:\/\/abago.com\/rs\/?post_type=faq&#038;p=4292"},"modified":"2021-12-01T11:46:00","modified_gmt":"2021-12-01T09:46:00","slug":"neuspesna-transakcija","status":"publish","type":"faq","link":"https:\/\/abago.com\/rs\/faq\/neuspesna-transakcija\/","title":{"rendered":"\u0160ta je neuspe\u0161na transakcija?"},"content":{"rendered":"","protected":false},"featured_media":0,"template":"","yst_prominent_words":[],"acf":{"category":[4289],"content_sr":{"title_sr":"\u0160ta je neuspe\u0161na transakcija?","answer_sr":"<h4>Neuspe\u0161na transakcija<\/h4>\n<p><img decoding=\"async\" class=\"alignright wp-image-45431 size-thumbnail\" title=\"credit-cards-kreditna-kartica\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/credit-cards-kreditna-kartica-150x150.png\" alt=\"credit-cards-kreditna-kartica\" width=\"150\" height=\"150\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/credit-cards-kreditna-kartica-150x150.png 150w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/credit-cards-kreditna-kartica-300x300.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/credit-cards-kreditna-kartica-100x100.png 100w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/credit-cards-kreditna-kartica.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>Poruka &#8220;neuspe\u0161na transakcija&#8221; \u0107e vam se prikazati na ekranu prilikom <a title=\"online-rezervacije-avio-karte\" href=\"https:\/\/abago.com\/rs\/faq\/rezervacija-avio-karte\/\">online rezervacije<\/a> avio karte u slu\u010daju kada nije mogu\u0107e naplatiti sredstva sa va\u0161e kreditne kartice.<\/p>\n<p>U tom slu\u010daju molimo vas da poku\u0161ate pla\u0107anje jo\u0161 jednom tom istom karticom. Ako ni iz drugog puta transakcija ne bude uspe\u0161na preporuka je da probate nekom drugom kreditnom karticom. Ukoliko nemate drugu karticu, a u mogu\u0107nosti ste da izvr\u0161ite pla\u0107anje preko ra\u010duna u Srbiji ili Crnoj Gori, promenite na\u010din pla\u0107anja.<\/p>\n<h4>Za\u0161to se pojavi poruka neuspe\u0161na transakcija?<\/h4>\n<p>Postoji puno razloga za\u0161to online pla\u0107anje ne mo\u017ee da se izvr\u0161i do kraja. Neki od njih su:<\/p>\n<ul>\n<li>pogre\u0161no ime i prezime na kartici (vlasnik)<\/li>\n<li>pogre\u0161an CVV kod<\/li>\n<li>pogre\u0161an datum isteka kartice<\/li>\n<li>nemate dovoljno sredstava na kartici<\/li>\n<li>kartica je istekla<\/li>\n<li>kartica je ukradena<\/li>\n<li>blokirana kartica<\/li>\n<li>prekid veze izme\u0111u banke i korisnika<\/li>\n<li>pogre\u0161an tip kartice<\/li>\n<li>niste uneli 3D secure kod za verifikaciju transakcije<\/li>\n<li>biznis kartica koja ima zabranu za online pla\u0107anje<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignright wp-image-45432 size-thumbnail\" title=\"bill-bankovni-racun\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/bill-bankovni-racun-150x150.png\" alt=\"bill-bankovni-racun\" width=\"150\" height=\"150\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/bill-bankovni-racun-150x150.png 150w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/bill-bankovni-racun-300x300.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/bill-bankovni-racun-100x100.png 100w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/bill-bankovni-racun.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>Zato je uvek preporu\u010dljivo da poku\u0161ate jo\u0161 jednom. Imajte u vidu da na na\u0161em sajtu mo\u017eete da platite Visa ili Master karticom. Tako\u0111e, neke kompanije svojim zaposlenima daju slu\u017ebene (biznis) kartice na kori\u0161\u0107enje, ali one imaju zabranu za internet kupovinu.<\/p>\n<p>U svakom trenutku, ako \u017eivite u Srbiji ili Crnoj Gori i ne mo\u017eete da izvr\u0161ite karti\u010dnu uplatu, mo\u017eete da promenite na\u010din pla\u0107anja na bankovni transfer. Tada vam \u0161aljemo instrukcije za uplatu (ili predra\u010dun ako je firma u pitanju) na mail.<\/p>\n<h4>Podr\u0161ka za pla\u0107anje karticom<\/h4>\n<p><img decoding=\"async\" class=\"alignright wp-image-45120 size-thumbnail\" title=\"korisnicka-podrska-call\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/korisnicka-podrska-150x150.png\" alt=\"korisnicka-podrska-call\" width=\"150\" height=\"150\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/korisnicka-podrska-150x150.png 150w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/korisnicka-podrska-300x300.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/korisnicka-podrska-100x100.png 100w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/korisnicka-podrska.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>Ukoliko vam je potrebna asistencija ili pomo\u0107 prilikom online pla\u0107anja mo\u017eete direktno poslati mail <a href=\"https:\/\/flights.abago.com\/flights\/TGD1611BEG16121\">sajtu.<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><a title=\"avio-karte\" href=\"https:\/\/abago.com\/rs\"><img decoding=\"async\" class=\"size-medium wp-image-33172 aligncenter\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2019\/06\/button-300x60.png\" alt=\"pronadji-let-cta-dugme\" width=\"300\" height=\"60\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2019\/06\/button-300x60.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2019\/06\/button.png 489w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n"},"content_en":{"title_en":"What does it mean payment is declined?","answer_en":"<div class=\"tlid-input input\">\n<div class=\"source-wrap\">\n<div class=\"input-full-height-wrapper tlid-input-full-height-wrapper\">\n<div class=\"source-input\">\n<div class=\"source-footer-wrap source-or-target-footer\">\n<div class=\"character-count tlid-character-count\">\n<div class=\"tlid-input input\">\n<div class=\"source-wrap\">\n<div class=\"input-full-height-wrapper tlid-input-full-height-wrapper\">\n<div class=\"source-input\">\n<div class=\"source-footer-wrap source-or-target-footer\">\n<div class=\"character-count tlid-character-count\">\n<h4 class=\"cc-ctr normal\">Unsuccessful transaction<\/h4>\n<div>A message saying\u00a0&#8220;unsuccessful transaction&#8221; will appear on your screen during the<a href=\"https:\/\/abago.com\/rs\/faq\/flight-reservation\/\"> online reservation<\/a> if it is not possible to withdraw funds from your account.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><img decoding=\"async\" class=\"alignright wp-image-45431 size-thumbnail\" title=\"credit-cards-kreditna-kartica\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/credit-cards-kreditna-kartica-150x150.png\" alt=\"credit-card-kreditna-kartica\" width=\"150\" height=\"150\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/credit-cards-kreditna-kartica-150x150.png 150w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/credit-cards-kreditna-kartica-300x300.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/credit-cards-kreditna-kartica-100x100.png 100w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/credit-cards-kreditna-kartica.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>In this case, we recommend trying to go through with the payment using the same card one more time. If this doesn&#8217;t work the second time either, we recommend you try paying with another card. In case you don&#8217;t have another card, it is possible to pay with cash if you&#8217;re from Serbia or Montenegro.<\/p>\n<div class=\"tlid-input input\">\n<div class=\"source-wrap\">\n<div class=\"input-full-height-wrapper tlid-input-full-height-wrapper\">\n<div class=\"source-input\">\n<div class=\"source-footer-wrap source-or-target-footer\">\n<div class=\"character-count tlid-character-count\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"tlid-results-container results-container\">\n<div class=\"tlid-result result-dict-wrapper\">\n<div class=\"result tlid-copy-target\">\n<div class=\"text-wrap tlid-copy-target\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<h4>Why does the\u00a0&#8220;unsuccessful transaction&#8221; message appear?<\/h4>\n<p>There are many reasons why online payments cannot be completed. Some of them are:<\/p>\n<ul>\n<li>wrong name and surname on the card (owner)<\/li>\n<li>wrong CVV code<\/li>\n<li>wrong card expiration date<\/li>\n<li>not enough funds on the card<\/li>\n<li>the card is expired<\/li>\n<li>the card is stolen<\/li>\n<li>the card is restricted<\/li>\n<li>a disconnect between bank and customer<\/li>\n<li>wrong type of card<\/li>\n<li>you haven&#8217;t entered a 3D secure transaction verification code<\/li>\n<li>a business card that does not support online payments<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignright wp-image-45432 size-thumbnail\" title=\"bill-bankovni-racun\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/bill-bankovni-racun-150x150.png\" alt=\"bill-bankovni-racun-card\" width=\"150\" height=\"150\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/bill-bankovni-racun-150x150.png 150w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/bill-bankovni-racun-300x300.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/bill-bankovni-racun-100x100.png 100w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/bill-bankovni-racun.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>That is why it is always advisable to try again. Please note that you can pay with Visa or Master on our site. Also, some companies give their employees official (business) cards to use, but they do\u00a0not support online payments.<\/p>\n<p>&nbsp;<\/p>\n<p>If you live in Serbia or Montenegro and are unable to pay with a card, there is an option of paying via bank transfer. In this case, we will send you detailed payment information and a guide on your email.<\/p>\n<h4>Card payment support<\/h4>\n<p><img decoding=\"async\" class=\"alignright wp-image-45120 size-thumbnail\" title=\"korisnicka-podrska-call\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/korisnicka-podrska-150x150.png\" alt=\"korisnicka-podrska-call\" width=\"150\" height=\"150\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/korisnicka-podrska-150x150.png 150w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/korisnicka-podrska-300x300.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/korisnicka-podrska-100x100.png 100w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/korisnicka-podrska.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>If you need our assistance or assistance with your online payment, you can contact <a href=\"https:\/\/flights.abago.com\/flights\/TGD1611BEG16121\">web site<\/a> via e-mail.<\/p>\n<p><a href=\"https:\/\/abago.com\/rs\"><img decoding=\"async\" class=\"wp-image-44629 size-medium aligncenter\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2019\/11\/book-now-300x60-300x60.png\" alt=\"book-now\" width=\"300\" height=\"60\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n"},"lang":"sr"},"_links":{"self":[{"href":"https:\/\/abago.com\/rs\/wp-json\/wp\/v2\/faq\/4292"}],"collection":[{"href":"https:\/\/abago.com\/rs\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/abago.com\/rs\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/abago.com\/rs\/wp-json\/wp\/v2\/media?parent=4292"}],"wp:term":[{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/abago.com\/rs\/wp-json\/wp\/v2\/yst_prominent_words?post=4292"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}