{"id":37413,"date":"2019-11-18T15:28:58","date_gmt":"2019-11-18T13:28:58","guid":{"rendered":"https:\/\/abago.com\/rs\/?post_type=faq&p=37413"},"modified":"2021-11-29T16:38:56","modified_gmt":"2021-11-29T14:38:56","slug":"refunding-for-lost-luggage","status":"publish","type":"faq","link":"https:\/\/abago.com\/rs\/faq\/refunding-for-lost-luggage\/","title":{"rendered":"If an airline loses my baggage, why doesn\u2019t it refund the checked baggage fee?"},"content":{"rendered":"","protected":false},"featured_media":0,"template":"","yst_prominent_words":[],"acf":{"category":[37312],"content_sr":{"title_sr":"Ukoliko aviokompanija izgubi moj prtljag, za\u0161to ne refundiraju naknadu za dodatni prtljag?","answer_sr":"

\"prtljag-baggage\"Refundacija za izgubljen prtljag zavisi od puno stvari!<\/p>\n

Da, refundiraju, ali to nije automatski proces. Ukoliko do\u0111ete u sli\u010dnu situaciju molimo vas da odmah kontaktirate slu\u017ebu na aerodromu. Mo\u017eete zvati i na\u0161u korisni\u010dku podr\u0161ku, ali mi smo samo posrednik. Na\u0161e ljubazno i profesionalno osoblje \u0107e kontaktirati u va\u0161e ime avio kompaniju i zatra\u017eiti refundaciju za prtljag, ali svakako ga morate prvo vi prijaviti na aerodromu. U ve\u0107ini slu\u010dajeva vr\u0161i se neka minimalna procena i daje mala nadoknada. Zat, ukoliko imate vredne stvari, osigurajte kofer na vreme!<\/p>\n

Kako da se dobije refundacija za izgubljen prtljag?<\/h4>\n

Najbolje je da osigurate unapred prtljag od gubitka.<\/p>\n

Kada putnik izvr\u0161i prijavu izgubljenog prtljaga slu\u017eba za potragu izdaje \u201czapisnik o neprispe\u0107u prtljaga\u201d. Zapisnik sadr\u017ei informacije o veli\u010dini, obliku i sadr\u017eaju kofera kao i kontakt podatke putnika. Potraga za izgubljenim prtljagom pripada aerodromskim slu\u017ebama. Kretanje prtljaga se elektronski prati. Svaki prtljag koji je predat ima nalepnicu (tag) na kojoj se nalaze oznaka destinacije kao i bar kod preko koga se mogu proveriti podaci o njegovom vlasniku i itinereru.<\/p>\n

Izgubljen prtljag se u ve\u0107ini slu\u010dajeva pronalazi u roku od 24 \u010dasa a retko se de\u0161ava da se na\u0111e kasnije. Locirani prtljag se \u0161alje prvim letom do krajnjeg odredi\u0161ta gde se naj\u010de\u0161\u0107e isporu\u010duje putniku na njegovu ku\u0107nu adresu, hotel ili mesto boravka.<\/p>\n

Ako jo\u0161 uvek niste kupili avio kartu predla\u017eemo vam da posetite sajt<\/a>. Na navedenom linku mo\u017eete odmah i rezervisati karte za let koji vam odgovara.<\/p>\n

\"pronadji-let-cta-dugme\"<\/a><\/p>\n"},"content_en":{"title_en":"If an airline loses my baggage, why doesn\u2019t it refund the checked baggage fee?","answer_en":"

Refunding for lost luggage<\/strong> depends on a lot of things!<\/h4>\n

\"izgubljen-prtljag\"Yes, they refund, but it’s not an automatic process. If you find yourself in a similar situation, please contact the airport service immediately. You can also call our customer support, but we are just a middleman. Our friendly and professional staff will contact the airline on your behalf and request a refund for your luggage, but you must first check it at the airport. In most cases, some minimal assessment is made and little compensation is paid.<\/p>\n

So, if you have valuables, secure your bag on time!<\/p>\n

Refunding for lost luggage – procedure<\/h4>\n

It is best to secure your luggage in advance from loss. When a passenger checks in on lost luggage, the search service issues a “luggage failure record”. The record contains information on the size, shape and contents of the suitcase as well as the contact information of the passenger. The search for lost luggage belongs to the airport services. Baggage movement is monitored electronically.<\/p>\n

Each luggage that has been handed over has a tag bearing the destination tag as well as a bar code through which the information about its owner and the itinerary can be checked.<\/p>\n

Get your lost luggage<\/h4>\n

In most cases, lost luggage is retrieved within 24 hours and rarely happens later. Luggage located is sent by first flight to the final destination where it is usually delivered to the passenger at his or her home address, hotel or place of residence.<\/p>\n

Cheap flights<\/h4>\n

If you have not yet purchased an airline ticket, we suggest you visit the web site.<\/a>\u00a0On this link you can reserve the flight.<\/p>\n

\"book-now\"<\/a><\/p>\n"},"lang":"en"},"_links":{"self":[{"href":"https:\/\/abago.com\/rs\/wp-json\/wp\/v2\/faq\/37413"}],"collection":[{"href":"https:\/\/abago.com\/rs\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/abago.com\/rs\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/abago.com\/rs\/wp-json\/wp\/v2\/media?parent=37413"}],"wp:term":[{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/abago.com\/rs\/wp-json\/wp\/v2\/yst_prominent_words?post=37413"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}