{"id":37367,"date":"2019-11-18T14:45:19","date_gmt":"2019-11-18T12:45:19","guid":{"rendered":"https:\/\/abago.com\/rs\/?post_type=faq&#038;p=37367"},"modified":"2021-12-03T11:13:07","modified_gmt":"2021-12-03T09:13:07","slug":"unsuccessful-transaction","status":"publish","type":"faq","link":"https:\/\/abago.com\/rs\/faq\/unsuccessful-transaction\/","title":{"rendered":"Why was my payment declined?"},"content":{"rendered":"","protected":false},"featured_media":0,"template":"","yst_prominent_words":[],"acf":{"category":[37307],"content_sr":{"title_sr":"\u0160ta je neuspe\u0161na transakcija?","answer_sr":"<h4>Neuspe\u0161na transakcija<\/h4>\n<p><img decoding=\"async\" class=\"alignright wp-image-45431 size-thumbnail\" title=\"credit-cards-kreditna-kartica\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/credit-cards-kreditna-kartica-150x150.png\" alt=\"credit-cards-kreditna-kartica\" width=\"150\" height=\"150\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/credit-cards-kreditna-kartica-150x150.png 150w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/credit-cards-kreditna-kartica-300x300.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/credit-cards-kreditna-kartica-100x100.png 100w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/credit-cards-kreditna-kartica.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>Poruka &#8220;neuspe\u0161na transakcija&#8221; \u0107e vam se prikazati na ekranu prilikom <a title=\"online-rezervacije-avio-karte\" href=\"https:\/\/abago.com\/rs\/faq\/rezervacija-avio-karte\/\">online rezervacije<\/a> avio karte u slu\u010daju kada nije mogu\u0107e naplatiti sredstva sa va\u0161e kreditne kartice.<\/p>\n<p>U tom slu\u010daju molimo vas da poku\u0161ate pla\u0107anje jo\u0161 jednom tom istom karticom. Ako ni iz drugog puta transakcija ne bude uspe\u0161na preporuka je da probate nekom drugom kreditnom karticom.<\/p>\n<h4>Za\u0161to se pojavi poruka neuspe\u0161na transakcija?<\/h4>\n<p>Postoji puno razloga za\u0161to online pla\u0107anje ne mo\u017ee da se izvr\u0161i do kraja. Neki od njih su:<\/p>\n<ul>\n<li>pogre\u0161no ime i prezime na kartici (vlasnik)<\/li>\n<li>pogre\u0161an CVV kod<\/li>\n<li>pogre\u0161an datum isteka kartice<\/li>\n<li>nemate dovoljno sredstava na kartici<\/li>\n<li>kartica je istekla<\/li>\n<li>kartica je ukradena<\/li>\n<li>blokirana kartica<\/li>\n<li>prekid veze izme\u0111u banke i korisnika<\/li>\n<li>pogre\u0161an tip kartice<\/li>\n<li>niste uneli 3D secure kod za verifikaciju transakcije<\/li>\n<li>biznis kartica koja ima zabranu za online pla\u0107anje<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignright wp-image-45432 size-thumbnail\" title=\"bill-bankovni-racun\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/bill-bankovni-racun-150x150.png\" alt=\"bill-bankovni-racun\" width=\"150\" height=\"150\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/bill-bankovni-racun-150x150.png 150w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/bill-bankovni-racun-300x300.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/bill-bankovni-racun-100x100.png 100w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/bill-bankovni-racun.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>Zato je uvek preporu\u010dljivo da poku\u0161ate jo\u0161 jednom. Imajte u vidu da na <a href=\"https:\/\/flights.abago.com\/flights\/\">sajtu<\/a> mo\u017eete da platite Visa ili Master karticom. Tako\u0111e, neke kompanije svojim zaposlenima daju slu\u017ebene (biznis) kartice na kori\u0161\u0107enje, ali one imaju zabranu za internet kupovinu.<\/p>\n<p>&nbsp;<\/p>\n<p><a title=\"avio-karte\" href=\"https:\/\/abago.com\/rs\"><img decoding=\"async\" class=\"size-medium wp-image-33172 aligncenter\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2019\/06\/button-300x60.png\" alt=\"pronadji-let-cta-dugme\" width=\"300\" height=\"60\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2019\/06\/button-300x60.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2019\/06\/button.png 489w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n"},"content_en":{"title_en":"Why was my payment declined?","answer_en":"<div class=\"tlid-input input\">\n<div class=\"source-wrap\">\n<div class=\"input-full-height-wrapper tlid-input-full-height-wrapper\">\n<div class=\"source-input\">\n<div class=\"source-footer-wrap source-or-target-footer\">\n<div class=\"character-count tlid-character-count\">\n<div class=\"tlid-input input\">\n<div class=\"source-wrap\">\n<div class=\"input-full-height-wrapper tlid-input-full-height-wrapper\">\n<div class=\"source-input\">\n<div class=\"source-footer-wrap source-or-target-footer\">\n<div class=\"character-count tlid-character-count\">\n<h4 class=\"cc-ctr normal\">Unsuccessful transaction<\/h4>\n<div>A message saying\u00a0&#8220;unsuccessful transaction&#8221; will appear on your screen during the<a href=\"https:\/\/abago.com\/rs\/faq\/flight-reservation\/\"> online reservation<\/a> if it is not possible to withdraw funds from your account.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><img decoding=\"async\" class=\"alignright wp-image-45431 size-thumbnail\" title=\"credit-cards-kreditna-kartica\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/credit-cards-kreditna-kartica-150x150.png\" alt=\"credit-card-kreditna-kartica\" width=\"150\" height=\"150\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/credit-cards-kreditna-kartica-150x150.png 150w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/credit-cards-kreditna-kartica-300x300.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/credit-cards-kreditna-kartica-100x100.png 100w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/credit-cards-kreditna-kartica.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>In this case, we recommend trying to go through with the payment using the same card one more time. If this doesn&#8217;t work the second time either, we recommend you try paying with another card.<\/p>\n<div class=\"tlid-results-container results-container\">\n<div class=\"tlid-result result-dict-wrapper\">\n<div class=\"result tlid-copy-target\">\n<div class=\"text-wrap tlid-copy-target\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<h4>Why does the\u00a0&#8220;unsuccessful transaction&#8221; message appear?<\/h4>\n<p>There are many reasons why online payments cannot be completed. Some of them are:<\/p>\n<ul>\n<li>wrong name and surname on the card (owner)<\/li>\n<li>wrong CVV code<\/li>\n<li>wrong card expiration date<\/li>\n<li>not enough funds on the card<\/li>\n<li>the card is expired<\/li>\n<li>the card is stolen<\/li>\n<li>the card is restricted<\/li>\n<li>a disconnect between bank and customer<\/li>\n<li>wrong type of card<\/li>\n<li>you haven&#8217;t entered a 3D secure transaction verification code<\/li>\n<li>a business card that does not support online payments<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignright wp-image-45432 size-thumbnail\" title=\"bill-bankovni-racun\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/bill-bankovni-racun-150x150.png\" alt=\"bill-bankovni-racun-card\" width=\"150\" height=\"150\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/bill-bankovni-racun-150x150.png 150w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/bill-bankovni-racun-300x300.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/bill-bankovni-racun-100x100.png 100w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/bill-bankovni-racun.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>That is why it is always advisable to try again. Please note that you can pay with Visa or Master on <a href=\"https:\/\/flights.abago.com\/flights\/\">site<\/a>. Also, some companies give their employees official (business) cards to use, but they do\u00a0not support online payments.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/abago.com\/rs\"><img decoding=\"async\" class=\"wp-image-44629 size-medium aligncenter\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2019\/11\/book-now-300x60-300x60.png\" alt=\"book-now\" width=\"300\" height=\"60\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n"},"lang":"en"},"_links":{"self":[{"href":"https:\/\/abago.com\/rs\/wp-json\/wp\/v2\/faq\/37367"}],"collection":[{"href":"https:\/\/abago.com\/rs\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/abago.com\/rs\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/abago.com\/rs\/wp-json\/wp\/v2\/media?parent=37367"}],"wp:term":[{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/abago.com\/rs\/wp-json\/wp\/v2\/yst_prominent_words?post=37367"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}