{"id":37360,"date":"2019-11-18T14:49:36","date_gmt":"2019-11-18T12:49:36","guid":{"rendered":"https:\/\/abago.com\/rs\/?post_type=faq&#038;p=37360"},"modified":"2021-12-03T10:40:37","modified_gmt":"2021-12-03T08:40:37","slug":"special-request","status":"publish","type":"faq","link":"https:\/\/abago.com\/rs\/faq\/special-request\/","title":{"rendered":"What does special request mean?"},"content":{"rendered":"","protected":false},"featured_media":0,"template":"","yst_prominent_words":[],"acf":{"category":[37307],"content_sr":{"title_sr":"\u0160ta je specijalan zahtev?","answer_sr":"<h4>Specijalni zahtevi<\/h4>\n<p>Odre\u0111ene usluge koje avio kompanije nude svojim putnicima, nisu uklju\u010dene u cenu avio karte koju pla\u0107ate prilikom kupovine. Za svaku od tih usluga se upu\u0107uju upiti avio kompaniji.<\/p>\n<p>Neki specijalni zahtevi su besplatni, a neki imaju fiksnu cenu i mogu se kupiti unapred prilikom <a title=\"online-rezervacije-avio-karte\" href=\"https:\/\/abago.com\/rs\/faq\/rezervacija-avio-karte\/\">online rezervacije<\/a>. Postoje i zahtevi koji se samo upute kompaniji, a onda kada ona odobri pla\u0107anje vr\u0161ite na aerodromu.<\/p>\n<h4><strong>Obroci na letu (MEAL)<\/strong><\/h4>\n<p><img decoding=\"async\" class=\"alignright wp-image-45408\" title=\"obrok-meal\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/obrok-meal-150x150.png\" alt=\"obrok-meal\" width=\"120\" height=\"120\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/obrok-meal-150x150.png 150w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/obrok-meal-300x300.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/obrok-meal-100x100.png 100w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/obrok-meal.png 512w\" sizes=\"(max-width: 120px) 100vw, 120px\" \/>Svaka avio kompanija daje listu mogu\u0107nih obroka: vegetarijanski, veganski, bebi, ko\u0161er, niskokalori\u010dni, morski, bezglutenski&#8230; Procedura je da im se po\u0161alje zahtev kroz sistem i ako odobre o\u010dekujte tu vrstu jela na letu. U zavisnosti od tarife avio karte koju ste kupili obrok mo\u017ee da bude besplatan ili da se pla\u0107a u avionu.<\/p>\n<h4>Sedi\u0161ta (SEAT)<\/h4>\n<p><img decoding=\"async\" class=\"alignright wp-image-45410\" title=\"sediste-seat\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/sediste-seat-150x150.png\" alt=\"sediste-seat\" width=\"120\" height=\"120\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/sediste-seat-150x150.png 150w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/sediste-seat-300x300.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/sediste-seat-100x100.png 100w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/sediste-seat.png 512w\" sizes=\"(max-width: 120px) 100vw, 120px\" \/>Prilikom kupovine avio karte mo\u017eete da zahtevate i odre\u0111eno sredi\u0161te u avionu. Ova usluga se pla\u0107a i mo\u017eete je kupiti unapred tj. prilikom online kupovine na na\u0161em sajtu. Pored konkretnog mesta u avionu, mo\u017eete da zahtevate i sedi\u0161te sa vi\u0161e prostora (extra leg room). Ovo praktikuju krupnije osobe na prekookenaskim letovima&#8230;<\/p>\n<h4>Putnici sa invaliditetom (WCHR)<\/h4>\n<p><img decoding=\"async\" class=\"alignright wp-image-44691 size-full\" title=\"ikonica-invalidska-kolica\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2019\/08\/ikonica-invalidska-kolica.png\" alt=\"ikonica-invalidska-kolica\" width=\"128\" height=\"128\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2019\/08\/ikonica-invalidska-kolica.png 128w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2019\/08\/ikonica-invalidska-kolica-100x100.png 100w\" sizes=\"(max-width: 128px) 100vw, 128px\" \/>Prema stepenu pomo\u0107i koja je potrebna na aerodromu, kao i umanjene sposobnosti kretanja razlikujemo slede\u0107e kategorije putnika sa invaliditetom:<\/p>\n<ul>\n<li><strong>WCHR<\/strong>\u00a0&#8211; tu spadaju putnici koji mogu da se penju uz ili silaze niz stepenice, kao i da se sami kre\u0107u do\/od svog mesta u avionu, ali su im invalidska kolica neophodna da bi do\u0161li do\/od aviona.<\/li>\n<li><strong>WCHS<\/strong> &#8211; odnosi se na putnike koji ne mogu da se penju uz ili silaze niz stepenice, ali mogu da se sami kre\u0107u do mesta u avionu. Njima su invalidska kolica neophodna da bi do\u0161li do aviona i moraju biti preneti uz stepenice (da u\u0111u u avion).<\/li>\n<li><strong style=\"font-size: 1rem;\">WCHC<\/strong><span style=\"font-size: 1rem;\"> &#8211; tu spadaju putnici koji su potpuno nepokretni i kojima su invalidska kolica neophodna za kretanje do aviona, penjanje uz stepenice da bi u\u0161li u avion i do samog sedi\u0161ta.<\/span><\/li>\n<\/ul>\n<p>Sve tri usluge su besplatne, ali je veoma va\u017eno da sa\u010dekate potvrdu avio kompanije da su kolica odobrena jer avio kompanije nemaju na svim letovima uvek sve tipove kolica u avionu.<\/p>\n<h4>Deca bez pratnje (UMNR)<\/h4>\n<p><img decoding=\"async\" class=\"alignright wp-image-45409 size-thumbnail\" title=\"dete-sa-pratnjom-umnr\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/dete-sa-pratnjom-umnr-150x150.png\" alt=\"dete-sa-pratnjom-umnr\" width=\"150\" height=\"150\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/dete-sa-pratnjom-umnr-150x150.png 150w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/dete-sa-pratnjom-umnr-300x300.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/dete-sa-pratnjom-umnr-100x100.png 100w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/dete-sa-pratnjom-umnr.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>Ukoliko maloletno dete putuje samo potrebno je zatra\u017eiti pratnju za njega. Ova usluga se pla\u0107a na aerodromu i cena zavisi od avio kompanije preko koje dete leti. Prilikom rezervacije avio karte neophodno je navesti podatke osobe koja dovodi dete na aerodrom i osobe koja \u010deka dete na aerodromu.<\/p>\n<p>Za svaku od njih treba navesti: ime i prezime, broj identifikacionog dokumenta, srodstvo i kontakt telefon.<\/p>\n<h4>Ku\u0107ni ljubimci (PETS)<\/h4>\n<p><img decoding=\"async\" class=\"wp-image-45412 size-thumbnail alignleft\" title=\"ljubimac-pet\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/ljubimac-pet-150x150.png\" alt=\"ljubimac-pet\" width=\"150\" height=\"150\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/ljubimac-pet-150x150.png 150w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/ljubimac-pet-300x300.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/ljubimac-pet-100x100.png 100w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/ljubimac-pet.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>Svaka avio kompanija ima jasno definisanu politiku prevoza ku\u0107nih ljubimaca. Va\u017eno je da ovi specijalni zahtevi budu postavljeni \u0161to ranije jer avio kompanije imaju i ograni\u010denja u broju ljubimaca na letu.<\/p>\n<p>Neke dozvoljavaju prevoz samo u kabini aviona, dok neke dozvoljavaju i u prtlja\u017eniku. Kod ve\u0107ine avio kompanija maksimalna dozvoljena te\u017eina \u017eivotinje zajedno sa transporterom je 8kg i usluga se pla\u0107a na aerodromu. Obavezno pre kupovine avio karte proverite koje vrste ljubimaca su dozvoljene na letu.<\/p>\n<h4>Specijalan prtljag (XBAG)<\/h4>\n<p>Tu spadaju: bicikl, muzi\u010dki instrumenti, sportska oprema: padobran, skije, kajt, kanu, daska za surf, snowbord&#8230;<\/p>\n<p>Za svaku od ovih vrsta se navode ta\u010dne dimenzije i te\u017eina. U zavisonosti od toga da li je u pitanju mala, srednja ili velika sportska oprema vr\u0161i se doplata na aerodromu<\/p>\n<p><a href=\"https:\/\/abago.com\/rs\"><img decoding=\"async\" class=\"aligncenter wp-image-33172 size-medium\" title=\"pronadji-let-cta-dugme\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2019\/06\/button-300x60.png\" alt=\"pronadji-let-cta-dugme\" width=\"300\" height=\"60\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2019\/06\/button-300x60.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2019\/06\/button.png 489w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n"},"content_en":{"title_en":"What does special request mean?","answer_en":"<h4>Special requests<\/h4>\n<p>What is a special request? They are certain services that airlines offer to their passengers which are not included in the price of the airline ticket. Inquiries must be delivered to the airline for each of these services.<\/p>\n<p>Some special requests are free and some have a fixed price and can be purchased in advance while <a title=\"flight-reservation\" href=\"https:\/\/abago.com\/rs\/faq\/flight-reservation\/\">booking the airline ticket<\/a>.<br \/>\nSome requirements are only addressed to the company, and then when the payment is authorized you pay for it at the airport.<\/p>\n<p>On the following <a href=\"https:\/\/flights.abago.com\/flights\/\">link<\/a>, find preferable flights.<\/p>\n<h4>Meals on the flight<\/h4>\n<p><img decoding=\"async\" class=\"alignright wp-image-45408\" title=\"obrok-meal\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/obrok-meal-150x150.png\" alt=\"obrok-meal\" width=\"120\" height=\"120\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/obrok-meal-150x150.png 150w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/obrok-meal-300x300.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/obrok-meal-100x100.png 100w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/obrok-meal.png 512w\" sizes=\"(max-width: 120px) 100vw, 120px\" \/>Svaka avio kompanija daje listu mogu\u0107nih obroka: vegetarijanski, veganski, bebi, ko\u0161er, niskokalori\u010dni, morski, bezglutenski&#8230; Procedura je da im se po\u0161alje zahtev kroz sistem i ako odobre o\u010dekujte tu vrstu jela na letu. U zavisnosti od tarife avio karte koju ste kupili obrok mo\u017ee da bude besplatan ili da se pla\u0107a u avionu.<\/p>\n<h4>Sedi\u0161ta (SEAT)<\/h4>\n<p><img decoding=\"async\" class=\"alignright wp-image-45410\" title=\"sediste-seat\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/sediste-seat-150x150.png\" alt=\"sediste-seat\" width=\"120\" height=\"120\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/sediste-seat-150x150.png 150w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/sediste-seat-300x300.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/sediste-seat-100x100.png 100w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/sediste-seat.png 512w\" sizes=\"(max-width: 120px) 100vw, 120px\" \/>Each airline provides a list of possible meals you can have: vegetarian, vegan, baby, kosher, low-calorie, seafood, gluten-free &#8230; The procedure is to send them a request through the system and if they approve, you can have your special meal during the flight. Depending on the fare you purchased the meal, it may be free or you might have to pay for it.<\/p>\n<h4>Travelers with physical disabilities (WCHR)<\/h4>\n<p><img decoding=\"async\" class=\"alignright wp-image-44691 size-full\" title=\"ikonica-invalidska-kolica\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2019\/08\/ikonica-invalidska-kolica.png\" alt=\"ikonica-invalidska-kolica\" width=\"128\" height=\"128\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2019\/08\/ikonica-invalidska-kolica.png 128w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2019\/08\/ikonica-invalidska-kolica-100x100.png 100w\" sizes=\"(max-width: 128px) 100vw, 128px\" \/>According to the level of help needed at the airport, as well as the reduced ability to move, these are the\u00a0following categories of disabled passengers:<\/p>\n<ul>\n<li><strong>WCHR<\/strong> &#8211; These include passengers who can climb or descend stairs, as well as move on their own to or from their seat on the plane, but need wheelchairs to get to and from the plane.<\/li>\n<li><strong>WCHS<\/strong> &#8211; refers to passengers who cannot climb or descend the stairs, but are able to navigate on their own on the plane. They need wheelchairs to get to the plane and must be carried up the stairs (to get on the plane).<\/li>\n<li><strong>WCHC<\/strong> &#8211; tu spadaju putnici koji su potpuno nepokretni i kojima su invalidska kolica neophodna za kretanje do aviona, penjanje uz stepenice da bi u\u0161li u avion i do samog sedi\u0161ta.<\/li>\n<\/ul>\n<p>All three services are free, but it is very important that you wait for the airline&#8217;s confirmation that the wheelchairs are approved because airlines do not always have all types of airplane wheelchairs on all flights.<br \/>\n.<\/p>\n<h4>Unaccompanied children (UMNR)<\/h4>\n<p><img decoding=\"async\" class=\"alignright wp-image-45409 size-thumbnail\" title=\"dete-sa-pratnjom-umnr\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/dete-sa-pratnjom-umnr-150x150.png\" alt=\"dete-sa-pratnjom-umnr\" width=\"150\" height=\"150\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/dete-sa-pratnjom-umnr-150x150.png 150w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/dete-sa-pratnjom-umnr-300x300.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/dete-sa-pratnjom-umnr-100x100.png 100w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/dete-sa-pratnjom-umnr.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/p>\n<p>If the juvenile is traveling alone, an escort is required. This service is payable at the airport and the price depends on the airline through which the child is flying. When booking an airline ticket, it&#8217;s necessary to provide the information of the person escorting the child to the airport and the person waiting for the child at the airport.<\/p>\n<p>For each of the escort, the name and last name, identification code, kinship, and mobile number must be provided.<\/p>\n<h4>Pets<\/h4>\n<p><img decoding=\"async\" class=\"wp-image-45412 size-thumbnail alignleft\" title=\"ljubimac-pet\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/ljubimac-pet-150x150.png\" alt=\"ljubimac-pet\" width=\"150\" height=\"150\" srcset=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/ljubimac-pet-150x150.png 150w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/ljubimac-pet-300x300.png 300w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/ljubimac-pet-100x100.png 100w, https:\/\/abago.com\/rs\/wp-content\/uploads\/2018\/08\/ljubimac-pet.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>Each airline has a clearly defined <a title=\"pet-transportation\" href=\"https:\/\/abago.com\/rs\/faq\/travelling-with-a-pet\/\">pet transportation<\/a> policy. It is important that these special requirements are set as early as possible as airlines also have restrictions on the number of pets on the flight.<\/p>\n<p>Some only allow carriage in the cabin of the aircraft, while some also allow in the trunk. For most airlines, the maximum weight of the animal along with the conveyor is 8kg. Be sure to check which pets are allowed on the flight before purchasing an airline ticket. You can pay for this special request at the airport.<\/p>\n<h4>Special baggage (XBAG)<\/h4>\n<p>Includes a bicycle, musical instruments, sports equipment: parachute, skis, kite, canoe, surfboard, snowboard &#8230;<\/p>\n<p>The correct dimensions and weight limits are determined for each of these items. Depending on whether it is a small, medium or large sports equipment, an additional charge is required at the airport.<\/p>\n<p><a href=\"https:\/\/abago.com\/rs\"><img decoding=\"async\" class=\"wp-image-44629 size-full aligncenter\" title=\"pronadji-let-cta-dugme\" src=\"https:\/\/abago.com\/rs\/wp-content\/uploads\/2019\/11\/book-now-300x60.png\" alt=\"book-now\" width=\"300\" height=\"60\" \/><\/a><\/p>\n"},"lang":"en"},"_links":{"self":[{"href":"https:\/\/abago.com\/rs\/wp-json\/wp\/v2\/faq\/37360"}],"collection":[{"href":"https:\/\/abago.com\/rs\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/abago.com\/rs\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/abago.com\/rs\/wp-json\/wp\/v2\/media?parent=37360"}],"wp:term":[{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/abago.com\/rs\/wp-json\/wp\/v2\/yst_prominent_words?post=37360"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}